Congratulations to Brett Willis, who was named ASB’s October Employee of the Month! Brett works in Data Management.
The Employee of the Month Award recognizes the people you love to work with. These winners show exceptional performance as defined by the network’s Standards of Behavior, live out the network’s values, and demonstrate the healing presence practices outlined in Called to Care. Brett was nominated by a fellow employee, and you can read the nomination story below:
“Brett Willis is a staple and go-to person on our Data Management team here in Information Systems. He is living our IS behaviors of serving humbly, seeking wisdom, and building trust. Brett is quiet but always there ready to serve and has ninja-like IT skills. Brett identified an issue within our IT systems that was impacting lab results and how clinicians view the results as they treat our patients. Brett worked with multiple teams as well as several vendors to address the issue. He implemented a fix on Thursday night into Friday morning working to make sure our clinicians had the right data and data they could trust. A few hours later he was back at work Friday and decided to continue digging into the matter and found that there were instances of the problem that didn’t exist the night before that they were uncovering the next day. Brett again called upon his IT ninja skills and worked with the vendors, starting down the path of root cause and how to remediate the issue while providing accurate data to our clinicians for our patients. After hours of work, Brett was able to get the clinicians up and running but there was still an issue. The historical data still needed corrected and it wasn’t until 6 p.m. on a Friday evening that, in partnership with the vendor, they arrived at a resolution but this resolution called on Brett to either manually make changes or again call on his ninja skills to develop a way to programmatically fix the historical data. So, we pulled together leadership and Brett to talk through the approach. We knew Brett had spent the night before and all day Friday fixing the issue. We were out of the woods in that clinicians obtaining needed results had them, so we were talking through stepping away to give Brett a chance to rest and come back Monday fresh to address. Brett then spoke up and said, “I will not be able to quit thinking about this until it is fixed” and asked if he could continue to push forward to fix the issue. Brett worked through Friday evening and into Saturday and had everything fixed by Saturday afternoon.”
Do you know someone who is a Network Star? Help us honor them by telling their story in the Network Stars form, located under the HR tab on the intranet.