Last week, Kettering Health Network observed the Week of Prayer focusing on God’s Healing in the Everyday. Although the week is over, you are welcome to view the videos again. You can still watch the videos and pick up a booklet from Spiritual Services. Week of Prayer Day 1: Shalom Week of Prayer Day 2:…
How’s Your AIDET?
Read Time: 2 mins
by Sandy Johnson, Network Director of Patient Experience Acronyms are interesting to me. You can Google “Funny Acronyms” and get to some we could not repeat here. I saw one that was “BMW” – Bring My Wheelchair – and that was pretty cute. At first glance, our service acronym AIDET doesn’t seem very elegant or…
Have You Ever Been a Patient?
Read Time: 1 min
Has a family member ever been in the hospital? by Sandy Johnson, Network Director Patient Experience Anxious. Frightened. Vulnerable. Helpless. Confused. Were these some words that described the experience? These are the words most often used by people who have had to be in the hospital. Patients and families have much they can teach us…
The Land of Beginning Again
Read Time: 1 min
by Sandy Johnson, Network Director Patient Experience When I was growing up, my father often quoted a poem at the start of a new year, The Land of Beginning Again, written by poet and author Louise Fletcher in 1911. She wrote it after a time of severe loss and upheaval. Here are two stanzas from…