Peggy Mann, clinical nurse manager of the Adult and Senior Behavioral Health units at Grandview Medical Center, was the hospital’s nominee for the Ohio Hospital Association’s 2018 Albert E. Dyckes Health Care Worker of the Year Award. One employee from each campus is nominated for this award, which is presented annually to one Ohio hospital caregiver who personifies a leader, gives back to the community, reflects the mission and values of his or her organization, and routinely goes beyond the call of duty. You can read Peggy’s nomination below:
In August of 2000, Peggy became manager of the Adult and Senior Behavioral Health units at Grandview Medical Center, and, in the process, brought many experienced staff from the Behavioral Health Unit at St. Elizabeth Hospital with her. Peggy’s passion for the mentally ill in the community constantly serves to help inspire her co-workers. Her director shares, “I am so impressed by her resilience, her drive to improve life for the mentally ill, and her love of Grandview Medical Center.”
Goes Beyond the Call of Duty
After Peggy began working at Grandview Medical Center, she was diagnosed with breast cancer. Through her battle with cancer, she continued to approach her work with tenacity, integrity, and passion, even showing up for shifts after her chemotherapy appointments. Through her diligence of caring for patients during her illness, she inspired her co-workers and employees and continues to inspire them every day.
Reflects Mission and Values of Kettering Health Network
Peggy’s consistency and stability led Grandview Medical Center’s Adult and Senior Behavioral Health units to receive the Summit Award in 2012 and the Guardian of Excellence Award from Press Ganey in 2016. These awards are given to inpatient units that reach the 95th percentile in patient satisfaction. With Peggy’s management and dedication to excellence, the Grandview Medical Center Adult and Senior Behavioral Health units have consistently maintained a 99th percentile ranking in patient satisfaction. Peggy has elevated the attitudes of the employees in her unit, and, because of her compassion, her staff are known for treating all patients with the utmost respect, living out Kettering Health Network’s mission to convey God’s love in a caring environment.
Gives Back to the Community
Peggy’s heart to provide service for all people inspired her to initiate a collaboration with Homefull, a nonprofit organization that is working to end homelessness in the Dayton area. In 2017, Peggy proposed the partnership to Grandview Medical Center’s executive committee, and now when Grandview Medical Center is able to identify mental health patients who are homeless, Homefull will provide a home for the patient to go to when discharged. Homefull and Grandview Medical Center collaborate on the comprehensive continuum of care for homeless patient’s follow-up visits, medications, and meals and lodging. Because of Peggy’s passion, Kettering Health Network continues to grow and establish positive relationships within the community. Peggy’s innovative and passionate leadership in her departmnt now is creating a strong foundation for her future staff and for Grandview Medical Center and Kettering Health Network’s future leaders.