I am Sadaf Durrani
I was born and raised in Karachi, Pakistan and moved to the United States in 1991. I still remember feeling like I landed on the moon when I first arrived in the United States—an ambitious foreign teenager who just wanted to conquer the world.
I didn’t realize how many obstacles I would be facing in my personal and educational journey.
At a very young age, I realized that my sense of fulfillment came from helping others. After many hurdles, I set foot in the IT industry as a helpdesk intern at the Northeast Ohio Regional Sewer District in 2008. After five years of valuable experience as a senior system analyst, I moved on to a leadership role at Baldwin Wallace University as the manager of IT support services in 2013. The experience that I gained as I was promoted to a director position prepared me for the opportunity to be an iSupport manager at Kettering Health Network starting in 2017.
Since the beginning of my IT career, I have always enjoyed being around people, collaborating, helping others with their technology needs, and sharing ideas for improvement. Working at Kettering Health Network gives me a bigger purpose—I am a daily part of an organization that serves patients and communities. I am grateful to be surrounded by incredible people in my department who collaborate and carry out our daily mission and collaborate with others who serve.
My biggest accomplishment since starting with the network is working with a team who works around the clock to assist our network and patients with their technology needs. One piece of advice that I can give to others would be that you can always achieve your goal by never giving up and always be humble throughout your journey—no matter how difficult the circumstances.