Soin

Pursuing the Best Patient Experience
Greene, Soin

Pursuing the Best Patient Experience

-by Erica Schneider, vice president of Patient Care We continue to focus on our mission to provide the best clinical care and experience for our patients and community. We started on the 4DX journey in March of 2017 to improve our patient experience. Our success is measured using the patient’s survey responses, which is heavily…

Listening to the Voice of Our Patients
Greene, Soin

Listening to the Voice of Our Patients

The following is an excerpt from a letter from a patient’s family member: “During the month of August and into early September, my wife was a patient at Soin Medical Center. She was seen by the Emergency Department on four different occasions and admitted on three of these occasions. I want to say thank you…


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