Network Star Wins Annual Disney Trip
Archive, Network Stars

Network Star Wins Annual Disney Trip

Soon Marta LeFevre and her family will visit the happiest place on Earth – Disney World, thanks to the Dayton Dragons and the Network Stars program.

Each year, every Kettering Health Network Employee of the Month winner is eligible for a drawing for a trip to Disney. Marta and husband, David, were presented with the free trip on March 6 during a surprised presentation. Marta had no idea why she was asked to come to a meeting.

David, Marta’s husband, says, “Marta saw me in the lobby and I had to think quick, so I told her I was in the neighborhood and just stopped by to give her a kiss.” David continues, “She actually believed me, but I knew I would be in trouble later for telling her a lie.”

The road to Disney

Marta was Kettering Physician Network’s Employee of the Month for May 2013. She was nominated when she was trying to send a pre-certification request by fax. Marta had tried many times, but the fax would not go through.

To fix the problem, Marta spent 50 minutes on the phone explaining the importance of this procedure for the patient and trying to persuade to accept the pre-certification by phone. In the end, the test was authorized.

According to her co-workers, no one cares more about patient needs and customer service than Marta. Always the team player, she faithfully records each phone encounter in the patient’s chart after approval so that the office staff knows the status of each request and can easily address insurance inquiries.

Marta’s coworkers thought she deserved recognition, so they nominated her for the Network Stars program. She received a $5 gift certificate and was picked as an Employee of the Month.

The Network Rewards and Recognition Committee reviews all of the nominations and chooses the individuals who best represent the network’s values – trustworthy, innovative, caring, competent, and collaborative.

The perks that come with Employee of the Month include:

And, of course, the chance to win a trip for four to Walt Disney World, provided by the Dayton Dragons. The trip includes a 3-night, 4-day stay in a Disney World Hotel, with passes good at all Disney World Parks, round trip flight and $200 in spending. Marta and her family plan to take their trip in October.

“I just don’t know how to find the right words to express how thankful I am. You made this so special for my family and me,” says Marta.

If you see or hear of a fellow employee going above and beyond – please tell us! The nomination forms are found on the intranet under Reward and Recognition or you can click here. There is nothing better than being able to recognize someone for doing a great job!

March 21, 2014