Congratulations to December 2015’s winners for Employee of the Month and Living the Values awards! You can read the nomination stories of these amazing employees below.
Do you know an employee who goes above and beyond? Nominate them for an award in the Network Stars program by clicking here or visiting the Network Stars page under the HR tab of the intranet.
December Employees of the Month
Debbie Romp: Radiology Diagnostic and Administration, Fort Hamilton
Debbie was an important part of sharing the iShare technology, which allows radiological images to be shared via the internet. She designed and streamlined the clinical workflow, allowing IS to focus on the technology alignment. She also trained staff across the network on the technology in addition to her daily responsibilities.
Jennifer Lynn: Emergency Room, Grandview
Jennifer was caring for a patient who fractured her hip. In addition to the physical pain, the patient was experiencing emotional pain as she was afraid she would not be able to attend her husband’s funeral because of her injury. Jennifer worked to get the patient medically cleared to have her surgery in a timely manner and attend the funeral.
Kim Castle: Beavercreek Health Park, Greene
A lost patient arrived at Kim’s office after driving around for a long time trying to find the correct office. Kim got in her car and had the patient follow her to the right office so the patient would not get lost again. She then found out the patient had left her purse at a gas station and had no money for gas to get home. After bringing the patient to the correct office, Kim offered the patient money out of her own pocket so she could get home.
Lynne Bradford: Innovation and Research, Kettering
Lynne worked for over a year with the IS and Epic teams to create a function within Epic that allows the research team to capture when a participant is taking a research drug. Before this, a study coordinator often would not immediately be aware that a participant was being seen for an emergency, and the patient may be unable to verbalize or remember to let providers know they are taking a study drug. Her dedication to this project allowed her to create another layer of patient safety for research participants across the network.
Paula Miller: Miamisburg Family Practice, Kettering Physician Network
Within her first week as a care navigator, Paula came across a patient who had not been seen for a necessary test in 11 months. The patient initially refused to come in, but Paula contacted the patient numerous times to encourage her, and the patient eventually came in. Because of her diligence and dedication, the patient is now on track to caring for herself again.
Gretchen Dennis: Patient Access, Soin
When a patient coded late one night in the emergency department, all the nurses went to help. Gretchen noticed the patient’s family was alone, so she stayed with them, asking what she could do for them and praying with them. A few weeks later, the patient returned to thank his caregivers and kept thanking Gretchen for going above and beyond her job description by staying with his family.
Sara Mayne: Medical/Surgical, Southview
Sara was helping a patient who was struggling with low blood sugar levels because of other symptoms. When the patient’s level was dangerously low, she brought juice and crackers, staying in the room for several more checks. The patient’s blood level did not improve and she lost consciousness as a result. Sara immediately called a First Response code to the patient’s room, bringing a team to the room to revive the patient. Sara also stayed with the patient after the team left, making sure the patient and her family members were cared for. Her quick response helped prevent a potentially severe situation.
Patricia Edwards: Social Services, Sycamore
Patricia recently cared for a patient who had been relocated to Ohio by family in order to get into an inpatient alcochol treatment program. The patient had been living in a shelter in another state, and she was homeless, unemployed, and without health insurance. Because she was not a resident of Ohio, the patient was not able to access many of the programs. Patricia encouraged the patient to contact Nova House, and as a result of this recommendation, the patient was accepted into the program. Patricia then helped further by faxing the necessary transfer information to Nova House, arranging for transport, and helping the patient get her prescriptions.
Living the Values
Judy Keys: Radiation Oncology, Kettering
Judy worked with a cancer patient who brought her child to treatment every day. As the school year approached, Judy noticed that the child was wearing clothes that were too small. Judy helped organize donations from not only her department, but other employees and her own family members. Because of Judy’s attention and insight, the child received all her school clothes and supplies for the year.
Steven Ashford: Miamisburg Family Practice, Kettering Physician Network
A patient at the practice had two young children and had recently lost his wife. He had just been diagnosed with cancer and was beginning his treatment journey, which included a need for oxygen, a bariatric wheelchair, and a bariatric hospital bed. Steven searched multiple organizations to help the patient find what he needed and arranged for his church to sponsor the patient. Steven drove to Springfield to pick up the wheelchair on his own time, and when there was an issue with the oxygen company, Steven went to the company on his own time to answer questions needed to get the supplies for the patient in a timely manner.
Brenda Climer: Assisted Living, Sycamore Glen Retirement Community
Brenda embodied the network’s values when she and a co-worker bough toiletry and hygiene products for residents who may not have the means to purchase them. This is just one example of the exceptional care she shows. She builds relations with all residents on her assignment, knowing the story of each person. She is also always willing to lend a helping hand to her co-workers.
Gloria Street: Assisted Living, Sycamore Glen Retirement Community
Along with a co-worker, Gloria used her own money to purchase toiletry and hygiene products for residents who may not be able to afford them. She takes the time to listen to and get to know all the residents. She helps her fellow caregivers and is usually the first person to respond when someone needs assistance.