The Kettering Health Network Emergency Centers in Franklin and Preble County have been named 2018 Guardian of Excellence Award® winners by Press Ganey, which provides health care solutions to address safety, clinical excellence, patient experience and workforce engagement.
The Guardian of Excellence Award recognizes top-performing health care organizations that have achieved the 95th percentile or above of performance in patient experience. Presented annually, the award honors clients who consistently sustained performance in the top 5 percent of all Press Ganey clients for each reporting period during the course of one year.
“We are honored to be recognized for our emergency centers’ ability to maintain consistently high levels of excellence,” says John Weimer, vice president of Emergency and Trauma Services for Kettering Health Network. “One of our top priorities is to deliver an exceptional experience for our patients. We are pleased that Press Ganey has acknowledged our staff’s demonstrated commitment to this priority.”