A great place to work is one where you trust the people you work for, have pride in what you do, and enjoy the people you work with. This definition speaks to important aspects of strong workplace culture that help bring out the best in us, individually and collectively, as we work together to improve the quality of life for people in the communities we serve.
When workplace culture is strong, team members are more likely to
- Stay and grow with our organization.
- Recommend us as both a great place to work and a great place to receive care.
- Strongly agree that that they are able to use their talents and skills in ways that make a difference.
That’s what we look for when we measure employee engagement. On our January Pulse Survey, nearly 9,000 employees provided feedback that helped us understand the current level of employee engagement and what is influencing it.
Our overall engagement score represents the way employees responded to six engagement indicator questions on a scale ranging from strongly disagree (1) to strongly agree (5). The average score across these six questions is the engagement indicator. The closer we are to five, the more strongly employees agree with the six questions that measure the outcomes of strong workplace culture.
As an organization, we achieved an overall engagement score of 4.23, which represents the 70th percentile nationally for employee engagement in health care.
Some of our strengths include the belief that we provide high quality care and service, and confidence in the team members who work alongside you in your department. Other strengths include strong relationships with the leaders you report to directly — both feeling respected by them and having respect for their ability to lead the team. This reflects the strength, teamwork, and hope that helped us navigate the events of 2020 and continue to support our culture as we look to the future.
As we move forward, the network will focus on reengaging employees in decisions that affect their work, strengthen the ways in which teams work together across our organization, and continue to invest in and grow programs that support recognition and appreciation. Thank you to everyone who participated in the survey and helps us continue to build a great place to work.